Eligibility
Return eligibility can vary depending on product type, condition, and promotion. In general, items must be unused, in their original packaging, and accompanied by proof of purchase. Some custom or special-order items may be final sale.
How to request a return
If you would like to request a return or exchange, please contact our team with your order number, photos if applicable, and a short description of the issue.
You can reach us at info@galleryfivehome.com or by phone on +974 4451 4963. Our team will review your request and explain the next steps.
Damaged or incorrect items
If your order arrives damaged or you receive an incorrect item, notify us as soon as possible with photos and your order details. We will work with you to arrange a replacement or an alternative resolution.